IBM i5/OS V5R4 Service Extension

From 1st October 2013 customers still using V5R4 i5/OS will need to take out IBM Extended Support to receive continued access to IBM technical support.

The service extension can provide up to three years of extended support for i5/OS V5R4 after the official 30th September 2013 end of service date.


– Allows unlimited calls to be placed
– Enhances your IT availability and performance
– Supports your IT staff productivity with easy access to skilled specialists
– Offers reassurance and peace of mind
– Enables faster problem determination and resolution

IBM offers easy access to technical support specialists either by phone or via electronic means. They will assist you with:

– Support for new defects
– Guidance on known defects
– ‘How to’ advice and guidance for usage and installation questions
– Help in isolating the cause of the problem
– Interpretation of product documentation
– Searching existing databases for known problems

Customers needing V5R4 Extended Support must have valid IBM Software Maintenance in place.

If you have any questions please contact us by email or simply request a consultation.

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