By pre-purchasing Support Tokens on an annual basis, you can ultilise Recarta's technical resources for day-to-day support of your servers, operating systems, storage, back-ups or selected middleware. In addition, Recarta's team of consultants can assist with the planning and more hands-on elements to supporting your infrastructure - such as monitoring, OS upgrades, patch fixing or systems health checks.
IBM Server Support
IBM Power Servers
Intel
IBM Enterprise Storage
EMC Storage
Operating Systems Support
AIX
O/S400
Red Hat Linux
Middleware Support
IBM WebSphere (WAS & MQ)
Tivoli Storage Manager
DB2
High Availability & Disaster Recovery Support
MIMIX
iTERA
MAXAVA
PowerHA
BRMS
Double-Take
Remote system monitoring
Health checks and optimisation
High availability monitoring
Data migrations
Installations & upgrades
Patch upgrades
Operating System upgrades
Benchmark testing
Design review & planning
Security checks
Penetration testing
Project management