Why Rapid Incident Response Matters More Than Ever
The festive season is a peak period for cyber-attacks. Reduced staffing, out of hours working and slower response times can leave organisations more exposed than usual. A single incident at the wrong moment can disrupt operations, impact revenue, and damage customer trust.
Recarta is here to help organisations stay resilient during periods like this. When a cyber incident occurs, time matters. The faster expert support is engaged, the more the impact can be contained.
Rapid Incident Response when it matters most
Through our partnership with NormCyber, Recarta provides access to a specialist Incident Response team that operates 24 hours a day, 7 days a week. Their accredited experts can be mobilised within minutes to bring control, clarity, and leadership to a live incident.
From the moment an incident is raised, secure communications are established and triage begins. Containment actions follow quickly, alongside forensic investigation and clear updates to leadership teams. This structured approach helps organisations regain control before issues escalate further.
Support for clients and future clients
For existing Recarta clients, Incident Response support through NormCyber is already available, ensuring expert help is on hand throughout the festive period and beyond.
For organisations not yet working with Recarta, this capability is provided as part of becoming a client. It ensures that if an incident occurs, you are not left managing it alone, even during holidays or out of hours.
A complete Incident Response service
The service supports the full lifecycle of a cyber incident, from preparation and response through to recovery and future hardening. Key elements include:
- 24/7 access to a UK based Security Operations Centre staffed by accredited specialists
- Incident containment, eradication, and recovery support
- Digital forensics and root cause analysis with clear reporting
- Guidance on regulatory and data protection requirements, including ICO notification support
- Post incident reviews to strengthen resilience going forward
Flexible service options are available, including retained Incident Response, readiness assessments, and on demand support for active incidents.
Our commitment to you
The festive period should be a time for continuity, not disruption. Having rapid Incident Response capability in place helps protect your operations, your customers, and your reputation when resources are stretched.
If you experience a suspected cyber incident or need immediate assistance, support is available 24/7:
Email: csirt@normcyber.com
Emergency Hotline: 020 3855 530
If you would like to discuss your incident response readiness or understand how this service applies to your organisation, the Recarta team is ready to help.
